Chelle Neff Founder of Urban Betty

CEO & Founder of Urban Betty


Betty "Chelle" Neff had a drive to style hair from a young age when she intuitively knew by age ten that this was her calling while growing up in Abilene, Texas. By 16, she enrolled in cosmetology school; by 18, she became licensed. Chelle was hungry to learn more and keep challenging herself to upgrade to higher-end salons before finally residing at a Salon...

Hailey Duran

Salon Manager - SoCo


Hailey started her cosmetology career while she was still attending high school in Houston, Texas. Her first intentions were to do funeral hair and makeup, as well as embalming, but her inevitable move to Austin didn’t allow for that dream due to a lack of funeral schools. Hailey has been doing makeup for over six years and enjoys doing dramatic...


Director of Marketing

Midwest born & raised! I recently moved to Austin from Chicago and have enjoyed everything Austin has to offer. I started working at Urban Betty in May, 2022 at the Front Desk and was promoted to Director of Marketing in August. I have been working in the customer service field for over 15 years and have worked in marketing for the last 6 years. When I began working at Urban Betty I knew I had found something special. I love the people,...

Katie West

Hairstylist + Educator


Katie West moved to Austin in 2014 and attended the Aveda Institute for Cosmetology. She was born and raised in a small town in Indiana, and moving to a big city was always her dream. Katie grew up braiding her Barbie’s hair and realized her true calling at a very young age. She watched her grandma, who owned her own salon, and was a perm specialist...




An original Betty, Jessica was the very first employee of the salon company. She’s been in the industry since 2002 when she attended the Paul Mitchell School. Jessica enjoys the transformation a haircut or color can do, not just for her guest at the moment, but the self-confidence that follows for weeks or even months! Specializing in pixies, men’s...

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Hailing from everywhere and nowhere, an Air Force Brat, Taylor started her Cosmetology career back in 2016 and graduated from Paul Mitchell-The School Austin! She originally went to Texas State University to study Forensic Science but quickly fell in love with all things beauty! She taught herself how to do makeup/SFX makeup and...

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Hairstylist & Educator


My name is Erin! I was born and raised in Mississippi. At the beginning of 2017, I made the leap to Austin, TX and found my new home! I am a passionate vegan with two rescue pitties and a rescue kitty. I love to cook, paint, sew, adventure outdoors, and mostly, I love to do hair! At a very young age I knew my destiny was to one day leave MS and...

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Howdy Humans!

My Name is Suni! (Sun-e) ☀️ My pronouns are they/ them and I am a stylist at Urban Betty Salon SOCO.

I have been with UB for almost two years now, and behind the chair for nearly 7! My specialty is helping people reconnect to themselves by empowering them through self-expression and identity liberation! My work is for...


Hairstylist & Educator


Jess went to the Paul Mitchell Academy in Arlington in January 2018 and finished at the Austin Paul Mitchell Academy in June of 2020! She took a year and a half long break after moving to Austin to get settled. Jess started in June 2020 working front desk until she was fully licensed, and then she started our associate program in July. “Urban Betty was the...




Samantha is a Texas Native who has been actively working in the hair industry for 10 years now.

She graduated from The Aveda Institute in 2011 and moved to Austin in 2019.

She started working for Urban Betty in February of 2021, and is glad to have found her salon home.

Samantha enjoys doing all services from shag cuts to mens cuts, but...

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Meet Haley! She is a unicorn, born and raised in Austin! She graduated from Baldwin Cosmetology School in October 2021 and started at our SoCo location in November 2021. Her passion for hair lies in lived-in highlights, balayage, natural blondes, and brunettes.

When she’s not behind the chair you can find her spending quality time with her...

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